wk333 Terms and Conditions

Age and Identity

To register at wk333, the user must be at least 21 years of age. By accessing the platform, you confirm that you are 21 years of age or older.

• Each individual may create only one account.
• Information provided at the time of registration must be true and accurate.
• National ID card or passport details may be required for identity verification.
• In the event of providing false information, the account will be immediately suspended or terminated.

Account Security

The security of your account is entirely your responsibility. Use a strong password and change it regularly.

• Never share your login details with any third party.
• If you suspect unauthorized access, contact us immediately.
• wk333 is not liable for any loss resulting from unauthorized use by a third party.
• It is recommended to operate one account from one device.

Deposit

The following conditions apply for depositing funds at wk333:

• Minimum deposit amount: ৳100 (for each method).
• Accepted methods: bKash, Nagad, Rocket, bank transfer.
• Only payment methods registered in your own name may be used.
• Deposits made through a third party are not accepted and will be returned.
• wk333 does not charge any additional fees on deposits, however the payment provider's own charges may apply.

Withdrawal

The following conditions apply for withdrawing deposited funds:

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made using the same method that was used for the deposit.
• Withdrawal processing may be delayed if identity verification is not completed.
• Additional verification may be required for unusual transactions.

Welcome Bonus

New members at wk333 will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example, a deposit of ৳2,500 will earn a ৳5,000 bonus.

• This bonus applies only once on the first deposit.
• Wagering requirement to withdraw the bonus: 15 times (the total bonus amount).
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• The bonus has a specific validity period — see the promotions page for details.

General Bonus Terms

The following general conditions apply to all bonuses and promotions:

• A bonus will be given to one account only once.
• Bonuses will be cancelled for multiple accounts operated from the same household or IP address.
• wk333 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If you have any questions about the terms of an offer, contact us via live chat.

Game Operations

All games on wk333 are provided through third-party software providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi.

• Game outcomes are determined by a Random Number Generator (RNG).
• If a game result becomes void due to a technical error, the bet may be cancelled.
• If a player is disconnected from a game due to an internet connection failure, the result will be determined according to the server log.

Cricket and Sports Betting

The following applies to betting on cricket, BPL, IPL, T20 World Cup, ICC tournaments, and other sporting events:

• If a match is cancelled or abandoned, bets will be refunded.
• In-play betting odds during a match are subject to change.
• wk333 reserves the right to cancel bets in the case of unusual betting patterns.

Data Collection and Use

wk333 collects personal information from members and uses it for platform operations, identity verification, and improving customer service.

• Information collected includes: name, contact details, identity document details, and transaction history.
• Personal information is not sold to third parties.
• Information may be provided to the relevant authorities in cases of legal obligation.

Cookies and Technical Data

Our platform uses cookies and similar technologies to improve the user experience. These include:

• Session cookies — to maintain login status.
• Performance cookies — to monitor site functionality.
• Preference cookies — to remember user language and settings.

For more information, please read our Privacy Policy page.

Right to Modify Services

wk333 retains full rights to:

• Add, remove, or modify any game or service.
• Temporarily shut down the platform for maintenance.
• Temporarily suspend an account for security reasons.
• Modify and update the Terms.

Dispute Resolution

For any dispute or complaint, please first contact us via our 24/7 live chat or email. We will try to resolve all complaints as quickly as possible.

• An initial response will be provided within the designated timeframe after receiving a complaint.
• In the event of a dispute, server logs and data will be considered as final evidence.
• If a satisfactory resolution is not reached, the customer will be informed about the next steps.

Self-Control Features

Members can control their own gaming experience:

• Setting deposit limits.
• Setting time limits for gaming sessions.
• Temporarily or permanently closing an account (self-exclusion).
• Request to restrict access to specific games or categories.

Support & Resources

If you feel that gaming is having a negative impact on your life, please seek help:

• Contact us via our 24/7 live chat.
• Read our Responsible Gaming page.
• Talk to a family member or someone you trust.
• Seek professional advice if needed.

Amendment Policy

wk333 reserves the right to modify these terms and conditions at any time. A notice will be published on the platform for significant changes. Continued use of the platform after any changes will be considered as acceptance of the updated terms.

The most current version of the terms and conditions will always be published on this page, with the version number and date noted at the top of the page.

Contact

If you have any questions or concerns about these terms and conditions, please get in touch with us:

• Live Chat: Support available 24/7 in Bengali.
• Email: [email protected]

Our team is ready to answer all questions in Bengali and is always working to make your experience the best it can be.